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MANAGED SERVICES

Focus on your core competencies and drive business growth, while our industry leading Managed Services team handles your core IT support.   You will rest easy knowing the experts in our state-of-the-art 24 / 7 / 365 Network Operations Center (NOC) have “eyes-on”.

Solutions

Incident & Problem Management

Your core technology infrastructure systems are the lifeblood of your organization. These technologies impact your employees, partners and customers, and ultimately, impact your brand and reputation in the marketplace. As such, these systems are critical and are expected to be continuously available and to scale for performance peaks and valleys. Our team of support engineers and service delivery experts are here to ensure you meet your goals and your constituents are happy. Through our state-of-the-art, 24 / 7 / 365 Network Operations Center (NOC) we have a powerful “eyes-on” capability to identify potential issues and threats before they happen and to immediately respond to any issue that may pose a barrier to your uptime and performance. Our operating processes and engineering methodology has been honed and architected around years of experience and the industry standard ITIL framework.

Client Experience

You will rest easy knowing the experts are engaged and have “eyes-on”. But that is just the beginning. We are driven to deliver a superior product and a customer experience that is beyond any MSP in the world. We have a Client-First approach and commit to your satisfaction. Ultimately, it is simple, we want to earn your business for life.

System Administration

Optimizing, tuning and maintaining your core technology infrastructure systems is imperative to system health and ensures you are getting the most from your investment, and critical resources. Our team of support engineers and service delivery experts are here to handle the day-to-day responsibilities to support and maintain your production environment (MACD, patching, life cycle, backup and restore, configuration changes). All Managed Services clients get the advantage of our
state-of-the-art, 24 / 7 / 365 Network Operations Center (NOC).

Superior Process And Execution

A PROVEN METHODOLOGY

Discover

Project Kickoff,
Project Discovery &
Detailed
Documentation

Design

Solution
Architecture,
Integration &
Detailed Design

Implement

Solution
Development,
Testing &
Implementation

Train

Adoption Planning,
Process
Documentation &
User Education

Ensure

Project Followup,
Quality Review,
Client Satisfaction &
Acceptance

Discover

Project Kickoff,
Project Discovery &
Detailed
Documentation

Design

Solution
Architecture,
Integration &
Detailed Design

Implement

Solution
Development,
Testing &
Implementation

Train

Adoption Planning,
Process
Documentation &
User Education

Ensure

Project Followup,
Quality Review,
Client Satisfaction &
Acceptance

Contact Us Today!

Let us know how we can help move your business forward.

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