CALL US TODAY: 1(214)281-8918   |   CONTACT
Trading Floors

TRADING FLOORS

Trading Floors

Delivering the next-generation multicast trading floor. Making sure your trading floor solutions provide superior security, high availability, maximum scalability, and great performance while mitigating business risks.

Working closely with our customers and offering the best support in the industry, our Telnorm team has been recognized for its outstanding performance for 20 of the fortune 500 financial institutions in the region.

30 years of experience installing more than 100 systems in the region

Telnorm is the leading Trading technology and services provider that specializes in Design, Implementation and Service Trading Floor Technology Solutions.

Telnorm is the right partner to support your trading floor operation. Our mission is to help trading floors maintain high operational standards for its mission critical operations.

Products

Trading Turrets

Ensuring optimal operations that provide competitive advantage, Telnorm integrates a complete solution from start to finish including design, project management, implementation execution, training, monitoring and maintenance.

To execute quick and accurate performance, financial traders need modern trading turrets that have

  • Visualization
  • Prioritized activities
  • Enterprise-class security
  • Built-in compliance adherence

In order to orchestrate the right implementation and support for a trading floor’s sophisticated operations, Telnorm provides a group of experts specialized in system communications & networks and system applications & security. Telnorm’s experienced team has implemented trading floors from the ground up to operational levels in record time, maintaining outstanding operation levels of services for the past several years. Providing a complete solution from A to Z, Telnorm creates interfaces with: data fees, risk and asset management applications, CRMs and compliance systems.

Telnorm works with global leaders in turret technology, recording and auditing solutions like IPC Information Systems , NICE and Verint among others to provide the best, suitable option from the market to fit your business requirements.

Brokerage systems

Brokerage operations are dynamic and complex as voice and electronic trading coexist with market data, price and asset management systems, with complex integrations and demanding customers all over a single floor.

Choosing the right technology and implementation partner is critical as prices need to be available to the market without delay.

Telnorm’s engineering team has been implementing systems for the biggest brokers and market makers in the industry. Telnorm provides high-end technologies for hoot-n-hollers, market data and communication systems, from a single speaker to the whole complete brokerage system and network. With hoot-n-hollers from IPC named Unigy Pulse, you can integrate up to four speakers in one single device with complete visualization, control and intercom features.

Telnorm provides multiple options based on a business’s needs such as world turret or SIP hoot-n-holler that is able to connect to all brokers and customers in one single platform with clear voice quality and recording on a highly secured web.

Services

Application Software/Integration

From market and trading to compliance and auditing in today’s trading environment, it is essential to work with a partner like Telnorm who is capable of integrating and automating interconnected systems and applications efficiently and cost-effectively.

Telnorm’s Application Software and Integration Team creates interfaces and applications that combine the state-of-the-art technology with the individual organization’s needs:

  • Developing complaint applications for auditing that combine Voice and Screen recording with voice analytics and Business Process.
  • Automating Back office operation to set and check the sales tickets. Actualizing the asset and risk management systems to minimize errors and downsize the execution time.
  • Integrating CRM application to the Trading system to provide better control of the information and simplify the reports and auditing processes.
  • Connecting traders in the back office through mobile applications.
  • Developing health check systems to ensure the availability of the systems and infrastructure for daily trading operation. Reducing troubleshooting tickets and increasing the systems’ availability
  • Integrating multiple voice recording systems in a disperse geographical network trough a common application and voice format, enabling control access to different auditing departments and transcribing complain recordings.
  • Providing various in-house development based on user requirements.
  • Offering different SIP turret options according with individual’s needs.

Networks

Trading floor’s IT network setting is challenging where a millisecond can make a big difference. Telnorm comes into the picture when choosing the right, holistic network provider for all systems that are vital for any trading floor operation.

Telnorm coordinates with multiple phone carriers globally from international circuits up to the last mile, with the state-of-the-art NOC technology that warrant the highest quality of service and connectivity in the market.

Telnorm is the one-stop shop in providing network performance and in house cabling connectivity with rapid speed and reliability. With local presence, Telnorm performs a single point of contact service that present the right mix of solutions to fit one’s business needs.

Design, Implementation, Support

Across the region, the most prestigious financial institutions has entrusted Telnorm in delivering key solutions for its trading floors like:

  • Design Floor plan, Distribution, Cabling, Voice, Data, Security etc.
  • Project management for all components and providers
  • Install Hardware & Software
  • Integration with 3rd party applications and systems
  • Deliver turn-key solution
  • Service for Hardware, software and infrastructure network

Our service engineering team is manufacturer certified and ISO 9001 – 2015 certified.

  • Other services we provide:
  • Data and telecoms centre design
  • Trading floor environmental planning
  • Client migration planning and management
  • Capacity planning
  • Trading desks

With regional presence, our certified engineering team:

  • Install
  • Maintain
  • Upgrade
  • Actualize
  • Reports

With a 24×7 regional help desk, Telnorm’s supports one’s operation based on particular SLA needs.

Superior Process And Execution

A PROVEN METHODOLOGY

Telnorm

Discover

Project Kickoff,
Project Discovery &
Detailed
Documentation

Telnorm Contact Center

Design

Solution
Architecture,
Integration &
Detailed Design

Telnorm Managed Services

Implement

Solution
Development,
Testing &
Implementation

Telnorm Consulting Services

Train

Adoption Planning,
Process
Documentation &
User Education

Telnorm Visual Verify

Ensure

Project Followup,
Quality Review,
Client Satisfaction &
Acceptance

Telnorm

Discover

Project Kickoff,
Project Discovery &
Detailed
Documentation

Telnorm Contact Center

Design

Solution
Architecture,
Integration &
Detailed Design

Telnorm Managed Services

Implement

Solution
Development,
Testing &
Implementation

Telnorm Consulting

Train

Adoption Planning,
Process
Documentation &
User Education

Telnorm Visual Verify

Ensure

Project Followup,
Quality Review,
Client Satisfaction &
Acceptance

Contact Us Today!

Let us know how we can help move your business forward.

    Please prove you are human by selecting the Key.