by Andrea Aymes | Feb 15, 2021 | Blog
Anticipating tendencys should not be complex if we have the precise knowledge and the right technological partner to guide and accompany us in the leap towards transformation. Without digital transformation, there is no guaranteed future. Those organizations that have...
by Andrea Aymes | Jan 22, 2021 | Blog
There are many users who demand phone self-service tools in order to solve small doubts on their own that do not require personal assistance. Self-service, and solutions such as IVR, are now a mandatory strategy that companies must design and implement correctly in...
