by Andrea Aymes | Aug 16, 2021 | Blog
Performance Management (PM) is the only effective way to direct the work of a business towards achieving each of the objectives, appropriately taking advantage of the company’s resources. New business formulas and an aggressive level of competitiveness require...
by Andrea Aymes | Apr 5, 2021 | Blog
A comparison between an on-premise contact center and one in the cloud based on some of the most important indicators. In this post there is information on the advantages and limitations in these contact center models according to the existing technology in the...
