by Andrea Aymes | Nov 1, 2021 | Blog
The Call Center has evolved. Today it is a space of perfectly organized and measurable operations. Is the Cloud Contact Center a fad or a trend? Excerpt from the presentation: Cloud Call Center: trend or fad, given by Antonio Palacios, CEO of TELNORM during the...
by Andrea Aymes | Apr 21, 2021 | Blog
TELNORM actualizó la tecnología previa del piso de operaciones del Banco de Bogotá, sin generar interrupciones, usando la plataforma insignia y galardonada Unigy® y el terminal financiero IQ / Max Touch de última generación. “Reemplazar un sistema con una vida de 15...
