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Safely approaching the hybrid back-to-work model

Safely approaching the hybrid back-to-work model

Most companies were not prepared at the corporate culture level or technology level for teleworking or for the impending hybrid model. The greatest concern regarding remote work was the possibility of a decrease in productivity compared to face-to-face activity and...
Customer Engagement: competitive differentiator

Customer Engagement: competitive differentiator

To talk about Customer Engagement is to understand that customers with a deep connection to your company will buy more and stay loyal to your brand regardless of how the economy is going. The term Customer Engagement (CE) refers to the brand-centric interactions that...