by Andrea Aymes | Jan 2, 2022 | Blog
Moving to the cloud provides more than advantages in innovation and cost savings. By reducing carbon emissions, this step in the digital transformation has a great impact in terms of sustainability. Research centers IDC, DataSphere, and StorageSphere documented...
by Andrea Aymes | Oct 4, 2021 | Blog
If CX is the perception that consumers have of your organization, Customer Experience Management (CXM) is your strategy to control it. What is Customer Experience? Do you remember how you felt during the last purchase you made? That’s what customer experience is...
by Andrea Aymes | Oct 4, 2021 | Blog
Elevated CX metrics mean little without an associated increase in financial results. 74% of consumers will abandon a brand if they find the buying process too complicated. Only in the United States, customers who switch brands due to bad CX cost businesses $ 1.6...
by Andrea Aymes | Jul 25, 2021 | Blog
Digital transformation should not be approached outside the context of proper cybersecurity. At times of accelerated digital transformation and work at distance, it is impossible to see cybersecurity devices as an expense when they are, in fact, an investment. And it...
