by Andrea Aymes | May 31, 2021 | Blog
It is not only investing in technology and talent. Improving customer service from the Contact Center requires understanding and meeting the expectations of those who make business continuity possible. If you want to improve your relationship with customers, you...
by Andrea Aymes | May 31, 2021 | Blog
No sólo es invertir en tecnología y talento. Mejorar el servicio al cliente desde el Centro de Contacto requiere entender y atender las expectativas de aquellos que hacen posible la continuidad del negocio. Si desea mejorar la relación con los clientes de ninguna...
by Andrea Aymes | Apr 5, 2021 | Blog
A comparison between an on-premise contact center and one in the cloud based on some of the most important indicators. In this post there is information on the advantages and limitations in these contact center models according to the existing technology in the...
by Andrea Aymes | Apr 5, 2021 | Blog
Un comparativo entre un contact center on premise y uno en la nube a partir de algunos de los más importantes indicadores. En esta entrada hay información sobre las ventajas y limitaciones en estos modelos de contact center de acuerdo con la tecnología existente en el...
by Andrea Aymes | Apr 5, 2021 | Blog
Price, flexibility and business growth are determining factors when choosing the contact center model. Making the right decision between an on-premises contact center model or one in the cloud requires sufficient information on the advantages and limitations of these...
