by Andrea Aymes | Apr 5, 2021 | Blog
El precio, la flexibilidad y el crecimiento empresarial son aspectos determinantes al momento de elegir el modelo de contact center. Tomar la decisión correcta entre un modelo de contact center on-premise o uno en la nube requiere la suficiente información de las...
by Andrea Aymes | Jan 30, 2021 | Blog
To verify the optimal performance of the IVR (Interactive Voice Response) system increases the retention, revenue and ROI KPIs of your current clients. Building customer loyalty through self-service From phone banking and flight scheduling information to televoting,...
