by Andrea Aymes | Oct 4, 2021 | Blog
If CX is the perception that consumers have of your organization, Customer Experience Management (CXM) is your strategy to control it. What is Customer Experience? Do you remember how you felt during the last purchase you made? That’s what customer experience is...
by Andrea Aymes | May 1, 2021 | Blog
Digital transformation helps companies in all industries stay competitive and keep up with the demands of their customers. Companies and consumers are being forced to use technology as a means of survival. And it is the same technology that facilitates this change in...
by Andrea Aymes | Jan 6, 2021 | Blog
Thanks to CRM, it is easier to direct and manage customer acquisition and loyalty campaigns. It offers a multitude of uses depending on the sector in which you work and the purpose you want to achieve with the tool, from collaboration between team members, collecting...
