by Andrea Aymes | Nov 1, 2021 | Blog
The Call Center has evolved. Today it is a space of perfectly organized and measurable operations. Is the Cloud Contact Center a fad or a trend? Excerpt from the presentation: Cloud Call Center: trend or fad, given by Antonio Palacios, CEO of TELNORM during the...
by Andrea Aymes | Aug 16, 2021 | Blog
A company can direct its efforts to achieve all its objectives by implementing this strategy that will increase performance. As a CEO or manager, you face the challenges of budget management, resource management, prioritization, and decision-making. In your daily...
by Andrea Aymes | Aug 16, 2021 | Blog
Una empresa puede dirigir sus labores para conseguir todos sus objetivos al implementar esta estrategia que elevará el desempeño. Como CEO o directivo, usted afronta los retos de la gestión presupuestaria, la gestión de recursos, la elección de prioridades y la toma...
by Andrea Aymes | Aug 16, 2021 | Blog
Performance Management (PM) is the only effective way to direct the work of a business towards achieving each of the objectives, appropriately taking advantage of the company’s resources. New business formulas and an aggressive level of competitiveness require...
by Andrea Aymes | Jan 10, 2021 | Blog
In this interview, B.E. Antonio Palacios, Founder and CEO of TELNORM, introduces us to the origin of this solid Transnational Systems Integration Company. After a brief tour along the verticals and industries where this Company operates, Antonio Palacios delves into...