by Andrea Aymes | Jan 6, 2021 | Blog
Thanks to CRM, it is easier to direct and manage customer acquisition and loyalty campaigns. It offers a multitude of uses depending on the sector in which you work and the purpose you want to achieve with the tool, from collaboration between team members, collecting...
by Andrea Aymes | Nov 23, 2020 | Blog
Technology creates new business opportunities and opens up new markets. What is digital transformation? Digital transformation is the realignment of technology, business models and processes, aimed at delivering greater value to customers and employees to compete in...
by Andrea Aymes | Nov 18, 2020 | Blog
Did you know that companies with a strong omnichannel loyalty strategy achieve a customer retention rate of 89%, compared to 33% of those that do not use it? Less and less consumers discover a brand through the mass media and TV. In fact, one in two people uses two or...