by Andrea Aymes | Aug 16, 2021 | Blog
A company can direct its efforts to achieve all its objectives by implementing this strategy that will increase performance. As a CEO or manager, you face the challenges of budget management, resource management, prioritization, and decision-making. In your daily...
by Andrea Aymes | Jun 28, 2021 | Blog
One of the great challenges in managing operations inside and outside the contact center is managing people with remote work. The teleworking model changed, conceptually and on practice, the methods of monitoring the performance of the workforce. With this, it has...
by Andrea Aymes | Jun 25, 2021 | Blog
La mayoría de las empresas no estaban preparadas a nivel de cultura corporativa ni a nivel tecnológico para el teletrabajo ni para el inminente modelo híbrido. La mayor preocupación en torno al trabajo a distancia fue la posibilidad de la disminución en productividad...
